Client: FreshLine Distribution
Location: Casablanca, Morocco
Type: Regional B2B food distributor
Industry Term: Distributor
Use Case: Improve supply consistency and pricing across a multi-country distribution network
Background
FreshLine Distribution supplies foodservice clients, supermarkets, and institutional buyers across Morocco and neighboring West African markets. With a distribution fleet and cold-chain reach, their growth was being constrained by unreliable sourcing for core dry staples like basmati rice, sunflower oil, and canned tomato paste. Moving 6–8 containers/month across multiple destinations, their team needed a smarter, consolidated way to source, track, and plan purchases.
Challenges Before Nowexo
- Fragmented Supply Chain: Worked with different brokers and exporters in each origin — no coordination
- Volatile Costs: Prices varied week to week, making it hard to price their downstream clients reliably
- Admin Overload: Each order required back-and-forth on specs, tracking, and paperwork with no centralized system
- Missed Growth: Couldn’t take on new institutional clients due to supplier uncertainty
- Poor Freight Visibility: Delays weren’t communicated early, leading to missed SLAs with key buyers
What We Did with Nowexo
- Multi-SKU Consolidation: Sourced 3 products from 2 origins (India and Turkey) into a single order cycle
- Side-by-Side Price Benchmarking: Provided landed cost comparisons and forward contract options
- Documentation Assurance: Ensured all supplier docs matched Morocco and destination-country requirements
- Live Shipment Visibility: Enabled tracking of 5 containers across 3 ports with milestone updates
- Centralized Deal Flow: Integrated procurement, logistics, and finance workflows through Nowexo’s deal coordination support
- Volume Planning Support: Used historical sales data to recommend order sizes and delivery intervals
Results
- Reduced procurement workload by 60%, freeing up logistics and ops staff
- 12% average savings on rice and tomato paste over 3 months
- Improved client SLA performance (on-time delivery rate rose from 82% → 96%)
- Unlocked 2 new institutional clients due to supply predictability
- Shifted 70% of buying onto forward contracts to manage cost volatility
- Created scalable sourcing model for multi-market expansion
Client Quote
"Nowexo gave us control across our sourcing — not just the price. It’s helped us win new clients, expand product lines, and buy with confidence."
— Logistics & Procurement Lead, FreshLine Distribution