Client: ProviTrade Solutions
Location: Dakar, Senegal
Type: Tender fulfillment company
Industry Term: Institutional Supplier
Use Case: Source container-scale staple goods with guaranteed specs and documentation for NGO and government tenders
Background
ProviTrade Solutions supplies bulk food products for NGO food aid and regional government school feeding programs. Orders are large, compliance-heavy, and highly time-sensitive. The company won two contracts totaling 200 MT of maize meal, sugar, and cooking oil — but didn’t have enough supplier capacity or documentation alignment to fulfill the contracts confidently. Defaulting or delaying could’ve cost them future eligibility.
Challenges Before Nowexo
- Spec & Doc Sensitivity: NGO buyers required COA, COO, packaging specs, B/L, and inspection certs
- Supplier Risk: Had only 1 supplier per SKU and no backups if prices spiked or delivery slipped
- No Forward Visibility: Couldn’t lock prices in advance to quote tenders competitively
- Manual Process: Spent weeks juggling WhatsApp, Excel, and broker emails for every order
- Unclear Freight Planning: No live shipment visibility, hard to keep buyer updated
What We Did with Nowexo
- Tender-Aware Sourcing: Reviewed contract specs and deadlines, and launched targeted RFQs across 3 countries
- Supplier Vetting: Matched to 4 export-ready suppliers with full compliance track records
- Milestone Planning: Structured pricing, production, freight, and docs into a 5-week fulfillment schedule
- Document Consolidation: Delivered pre-reviewed COAs, B/L drafts, weight certs, and customs-ready invoices
- Live Tracking: Enabled buyer to monitor 4 container shipments through the Nowexo platform
- Multi-Origin Resilience: Secured fallback options to prevent disruption if one route failed
Results
- Fulfilled both tenders 100% on time and in full
- Passed all documentation and inspection checks without corrections
- Improved internal workflow by 70%, eliminating email-based coordination
- Won 2 additional tenders due to improved reliability and pricing
- Built long-term supply strategy with staggered shipping and margin-friendly contracts
Client Quote
"This time, we didn’t just deliver. We impressed. Nowexo helped us scale without slipping — and we’re now positioned for bigger wins."
— Managing Partner, ProviTrade Solutions